What Is My Computer Serial Number

Posted : admin On 5/11/2019
Quickly locate your product serial number so you can reinstall or upgrade. Also learn how to fix invalid or revoked serial numbers.

If a Creative Cloud app asks for a serial number

Creative Cloud apps do not require serial numbers. If you are asked to enter a serial number when you start a Creative Cloud app, it is an error. For help resolving this issue, see Troubleshoot when Creative Cloud apps ask for serial number.

If you purchased from Adobe.com or registered your product

If you downloaded your product from Adobe.com or have registered it, finding your serial number is simple. Adobe keeps track of it for you.

To see a list of your registered products and their serial numbers, follow these steps:

  1. Access your Adobe ID account, and sign in with your Adobe ID and password.

    Your Adobe ID is the unique email address you first used when you started your membership, or purchased an Adobe app or service. If you used your social (Facebook or Google) account to create your Adobe ID account, your Adobe ID is the same as the email address associated with your social account. For more information, see Manage your Adobe ID account.

  2. In the Order history screen, click the order number in the ORDER# column.

  3. In the Order number screen, click Downloads and Serial Numbers.

If you have the product packaging or a redemption code from a reseller

If you have the product packaging or a redemption code from a reseller, check the following table to find your serial number.

How did you purchase your product?

Where’s your code or serial number?

Prepaid card, product box, or from reseller

See the section below: Prepaid card, product box, or from reseller.

As a Student or Teacher Edition product

See Serial numbers, redemption codes, and product codes Student & Teacher editions.

As a volume license

You can find your serial number on the Adobe Licensing Website.

If you purchased your product using a prepaid card, have a boxed product, or bought from a reseller, here's how to find your serial number.

What do you have?Where’s your code or serial number?
A prepaid card

Find your redemption code beneath the scratch-off foil on the back of the card.

For detailed instructions, see Redemption code help.

A product box

Serial Number

Find your serial number on the disc sleeve or on the product box. The serial number is a 24-digit numeric code.

Note: For Elements products, the serial number is located on the Windows DVD sleeve.

Redemption Code

Find your redemption code on an insert card inside the box. The redemption code is a 22-digit alphanumeric code.

For detailed instructions, see Redemption code help.

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An email from a reseller

Find your redemption code or serial number in the email.

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If you receive a redemption code, see Redemption code help.

Invalid or revoked serial number

If you receive a message when trying to install Adobe Creative Suite or Adobe Acrobat, stating that the serial number you are using has been revoked, or is invalid, it is because the serial number you are attempting to use has been blocked by Adobe. Adobe blocks serial numbers that are known to have not been issued by Adobe, or are known to have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software.

To learn more and to resolve this issue, visit this page.

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If your business requires you to be on the move frequently, chances are you rely heavily on your HP laptop. Over time and with plenty of wear and tear, your model might require adjustment or repair. To expedite your repair work and locate the replacement parts required, the manufacturer may request your model number. Depending on which model you own, your model number can be found using several different methods.

On the Underside of the Laptop

On most HP models, the sticker on the underside of the laptop contains your model number, along with other important information. Turn your laptop upside down and place it on a soft, clean surface such as a chair or couch cushion. Locate the white or silver sticker on the underside of the laptop, toward the middle of the casing. Read the sticker and look for the prefix 'P/N.' The number following this prefix is your computer's model number.

On the Inside of the Battery Compartment

If the sticker on the underside of the laptop has been scratched off or purposefully removed, another place to check is inside the battery compartment. Turn the laptop upside down and locate the battery compartment near the screen hinge. Depress the lever to unlock the battery and lift it gently upward to remove it. Look for a white or silver rectangular sticker, either on the battery or in the compartment. Locate the 'P/N' prefix and record the number that follows it.

Beneath the Laptop's Bottom Casing

If you can't locate the model number on the battery or on the bottom of the computer, you may need to remove the casing on the underside of the laptop to find it. Ensure that the laptop is powered off and the battery is removed. With a small Phillips-head screwdriver, remove all of the perimeter screws from the casing. Place the screws in a secure location and gently lift up the casing. Near the left corner of the laptop, you'll see a square of information and specifications. Locate the 'P/N' prefix and record the number that follows. Replace the casing and re-install the screws.

Using System Information

Another way to locate the model of your HP laptop is by using the System Information screen. Press 'FN-Esc' to open the HP System Information window. A lot of information will be displayed within this window, but all you'll need to look for is the 'Product Number' heading. The number will contain the '#' symbol and is slightly different from a model number, but it will still provide all of the necessary information to the manufacturer or repair service.

Using HP Support Assistant

If you have the HP Support Assistant software installed, you can use it to quickly find your computer's model number. Click the Windows 'Start' button and type 'HP' in the Search field. Choose 'HP Support Assistant' from the displayed results. Your model number and other information will be displayed along the bottom edge of the Support Assistant window.

References (2)

About the Author

Brandon Getty began writing professionally in 2008, with columns appearing in 'Thrasher' magazine. He received a Bachelor of Arts in literature from the University of California, Santa Cruz, and lives in Stockton, Calif.

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Getty, Brandon. 'How to Find the Model Number of My HP Laptop.' Small Business - Chron.com, http://smallbusiness.chron.com/model-number-hp-laptop-56641.html. Accessed 28 May 2019.
Getty, Brandon. (n.d.). How to Find the Model Number of My HP Laptop. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/model-number-hp-laptop-56641.html
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